{"id":30,"date":"2026-08-22T06:41:09","date_gmt":"2026-08-22T06:41:09","guid":{"rendered":"https:\/\/metareported.com\/?page_id=30"},"modified":"2026-08-22T16:01:50","modified_gmt":"2026-08-22T16:01:50","slug":"warranty","status":"publish","type":"page","link":"https:\/\/metareported.com\/zh\/warranty\/","title":{"rendered":"Warranty"},"content":{"rendered":"<div class=\"df-content-page\">\n<section class=\"df-content-hero\">\n<div class=\"df-shell\">\n<div class=\"df-kicker df-kicker-light\">AFTER-SALES SUPPORT<\/div>\n<h1>Warranty Support<\/h1>\n<p>If you believe a product has a manufacturing defect or other warranty-related issue, contact us with the information needed to identify the order, vehicle and product.<\/p>\n<\/div>\n<\/section>\n<section class=\"df-section\" style=\"padding-top:28px;padding-bottom:0\">\n<div class=\"df-shell\">\n<nav class=\"df-context-nav\" aria-label=\"Support navigation\"><a class=\"df-context-home\" href=\"\/zh\/support-center\/\">Support Center<\/a><a href=\"\/zh\/faq\/\">FAQ<\/a><a href=\"\/zh\/shipping\/\">Shipping &amp; Returns<\/a><a class=\"is-active\" href=\"\/zh\/warranty\/\">Warranty<\/a><a href=\"\/zh\/track-order\/\">Track Order<\/a><a href=\"\/zh\/contact\/\">Contact Parts Support<\/a><\/nav>\n<\/div>\n<\/section>\n<section class=\"df-section\">\n<div class=\"df-shell\">\n<div class=\"df-kicker\">WHAT TO PREPARE<\/div>\n<h2 class=\"df-title\">The right information helps us review the issue faster.<\/h2>\n<div class=\"df-grid-3\" style=\"margin-top:26px\">\n<div class=\"df-card\">\n<div class=\"df-icon-num\">01 \u00b7 ORDER<\/div>\n<h3>Order details<\/h3>\n<p>Order number, purchase date and the product name or SKU.<\/p>\n<\/div>\n<div class=\"df-card\">\n<div class=\"df-icon-num\">02 \u00b7 VEHICLE<\/div>\n<h3>Vehicle details<\/h3>\n<p>Year \/ Make \/ Model plus engine, trim or VIN where relevant to the product.<\/p>\n<\/div>\n<div class=\"df-card\">\n<div class=\"df-icon-num\">03 \u00b7 ISSUE<\/div>\n<h3>Evidence<\/h3>\n<p>Clear photos or video, a description of the problem and installation information when applicable.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"df-section df-section-soft\">\n<div class=\"df-shell\">\n<div class=\"df-grid-2\">\n<div>\n<div class=\"df-kicker\">BEFORE INSTALLATION<\/div>\n<h2 class=\"df-title\">Check fitment before the product is installed.<\/h2>\n<p class=\"df-lead\">For vehicle-specific products, compare the vehicle configuration, installation position, dimensions and reference information before installation. If anything does not match, stop and contact support.<\/p>\n<\/div>\n<div class=\"df-card\">\n<h3>Warranty review may consider<\/h3>\n<p>Product condition and intended use<\/p>\n<p>Correct vehicle and installation position<\/p>\n<p>Installation method and supporting evidence<\/p>\n<p>Signs of modification, misuse or external damage<\/p>\n<p>Normal wear versus a product defect<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"df-section df-section-dark\">\n<div class=\"df-shell\">\n<div class=\"df-callout\">\n<h2>Need to report a product issue?<\/h2>\n<p>Send your order number, vehicle details, product SKU and clear photos so the support request can be reviewed with the right context.<\/p>\n<p><a class=\"df-btn df-btn-primary\" href=\"\/zh\/contact\/\">Contact Parts Support<\/a><\/div>\n<\/div>\n<\/section>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>AFTER-SALES SUPPORT Warranty Support If you believe a product has a manufacturing defect or other warranty-related issue, contact us with 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